Why is my account locked?

If you are logging in for the first time and the account is locked, you have not activated the account.  You should have received an activation email.  Check your SPAM folder.  If you cannot locate the email, it is possible it was entered incorrectly.  Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and ask to have your account manually activated.

If you are a returning student repeating a course and the account is locked, send your new access information to This email address is being protected from spambots. You need JavaScript enabled to view it. and request reactivation of your account. Be sure to include your name, student ID, and course number in the email.